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WRITE TO US:
  • MAHINDRA & MAHINDRA LTD.

    Automotive Division, AFS,
    Mahindra Tower, 3rd Floor,
    Akurli Road, Kandivali (East),
    Mumbai - 400101
    Tel : 022-28849588 / 022-28468525Fax : 022-28468523

  • 24x7 "With You Hamesha" Helpline number 1800 209 6006
    (Toll Free).

  • For 24x7 Road-side Assistance for your XUV500,
    Call 1800 102 7006 (Toll Free).
    Check sticker pasted on the rear windscreen of your vehicle
    or your Owner's manual.

  • For any product/service related enquiry,
    email us at - customercare@mahindra.com.

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With You Hamesha Mahindra With You Hamesha
FAQs

INTRODUCTION

We believe that as a New Age XUV500 owner, you deserve an experience that's a rung above the ordinary. Personalized services and exceptional privileges are par for the course in the Purple Club, created specially for you. Industry first & international award winning Purple Club is a premium & unique ownership experience exclusively created for New Age XUV500 owners.

  • Purple Club
  • Purple Club
  • Purple Club
  • Purple Club
  • Purple Club
  • Purple Club
  • Purple Club
  • Purple Club A UNIQUE, PERSONAL TOUCH

    With Purple Club, ownership experience will take a personalized turn. For the first time in the auto industry, you will be assigned your very own personal Relationship Manager. Your Relationship manager will be your main point-of-contact, from the time of delivery and through the entire lifetime of your vehicle ownership. He will keep you informed and guide you through the club's benefits more efficiently.

  • Purple Club EXPERIENCE THE THRILL OF ADVENTURE

    Gear up to experience a set of offerings that will take auto enthusiasm to a whole new high.

    Get set for:
    1. Privileged access to in-house events such as the 'Mahindra Great Escape'.
    2. Invitations to popular auto-related events.
  • Purple Club EXCEPTIONAL SERVICE EXPERIENCE

    When you become a Purple Club member, you can be rest assured of exceptional service experience and benefits every single time.

    Some of these benefits include:
    1. Car Spa package on the the anniversary of the New Age XUV500
    2. Priority attention
    3. Round-the-clock roadside assistance
  • Purple Club LIVE THE GOOD LIFE

    Your Purple Club also opens up a range of lifestyle avenues, for you to revel in.

    You could choose from:
    1. Holidays to exotic locations, brought to you exclusively by Club Mahindra (Two Nights/Three Days).
    2. Select invitations to premier lifestyle and sports events.

SHIELD WARRANTY

This is an optional extended warranty scheme from M&M that covers unforeseen mechanical and electrical breakdown on your all-new Mahindra XUV500. Immediately after the expiry of your original warranty, the extended warranty is activated.

Why XUV500 / XUV500 AT Shield?
  • Takes care of unexpected and non-budgeted expenses
  • Convenience of one-time payment
  • Provides better resale value for your vehicle
  • The benefits are are applicable at all M&M authorised dealerships across India
  • Shield ownership is transferable even in case your new XUV500 changes ownership
What does it cover?

Any mechanical or electrical breakdown defined by your new XUV500 dealer as a defect as per the terms and conditions of this warranty. Some of the covered items include (but are not limited to):

  • Engine Parts
  • Transmission System
  • Cooling System
  • Steering System
  • Fuel System
  • Suspension
  • Electrical System (factory-fitted)
  • Chassis System
Note: Please refer to terms and conditions for complete details When does the Mahindra XUV500 / XUV500 AT Shield start?

As soon as the original warranty expires

What are the eligibility criteria to register my XUV500 / XUV500 AT under XUV500 / XUV500 AT Shield?

Criteria mentioned below:

  • The vehicle must be covered under original warranty and should have not covered more than 3ys or 100,000Kms at the time of registration
  • 3ys or 100,000Kms at the time of registration
  • As per the maintenance schedule, the vehicle must have been maintained by an authorized M&M dealer.
  • The vehicle must be free of accidents at the time of registration.
OPTIONS Rs. GST @ 18% Amt
Option 1 : SHLD24 "XUV500 (All Variants)"
4th Year or Up to 1,20,000 kms from the date of delivery of new vehicle whichever occurs first
If opted within 60 days from the date of sale of new vehicle Rupee 13,991 Rupee 2,518 Rupee 16,510
If opted beyond 60 days but within 2 year period from date of sale of new vehicle Rupee 14,957 Rupee 2,692 Rupee 17,649
If opted beyond 2 year but within the expiry of original 3 years warranty of the vehicle Rupee 15,854 Rupee 2,854 Rupee 18,708
Option 2 : SHLD25 "XUV500 (All Variants)"
4th & 5th Year or Up to 1,50,000 kms from the date of delivery of new vehicle whichever occurs first
If opted within 60 days from the date of sale of new vehicle Rupee 20,044 Rupee 3,608 Rupee 21,347
If opted beyond 60 days but within 2 year period from date of sale of new vehicle Rupee 21,347 Rupee 3,842 Rupee 25,189
If opted beyond 2 year but within the expiry of original 3 years warranty of the vehicle Rupee 22,628 Rupee 4,073 Rupee 26,700
Option 3* : SHLD26 "XUV500 (All Variants)"
5th Year or Up to 1,50,000 kms from the date of delivery of new vehicle whichever occurs first
If opted within 60 days from the date of sale of new vehicle Rupee 16,000 Rupee 2,880 Rupee 18,880
If opted beyond 60 Days but within the expiry of original 3 years warranty of the vehicle Rupee 17,920 Rupee 3,226 Rupee 21,146
If opted beyond 3 years but within the expiry of extended 4th year shield of the vehicle* Rupee 20,608 Rupee 3,709 Rupee 24,317
Note: * This option is only applicable for vehicles which have bought 4th year shield option

Tips

  • Maintenance Tips
      1. Try to drive at a steady speed between 60 and 80 km/hr.
      2. Avoid accelerating or decelerating unnecessarily.
      3. Incorrect gearshifts can lead to an increase in fuel consumption.
      4. Keeping the leg on the clutch pedal leads to increased fuel consumption as well as damages to the clutch plate
      5. Under inflated tyres increase rolling resistance - this leads to higher fuel consumption.
      6. Keep the Air conditioner in "LO" mode (if the feature is available) whenever the ambient is not very hot.
      7. Additional weight leads to increase in fuel consumption - Remove all unnecessary weights like golf equipment etc when not required.
      8. For best fuel economy, use the recommended grade of engine oil & lubricants mentioned in the owner's manual.
      9. While at traffic signals, switch off the engine - A micro-hybrid equipped variant will do it automatically for you.
  • Safety Tips
      1. Safety starts with buckling the seat belt.
      2. Ensure all the passengers including the rear seat passengers are wearing the seat belt.
      3. We recommend that you use only genuine parts supplied by Mahindra & Mahindra.
      4. Always align top of the head restraint with the top of your head or as close to it as possible.
      5. Never use a mobile phone or personal music device while driving. This may take your focus off the road and lead to accidents.
      6. Do all preventive maintenance of your vehicle and stick to the maintenance schedule.
  • Driving Tips
      1. Always maintain speed limits & avoid sudden acceleration or deceleration.
      2. Never use the clutch pedal as a foot rest - it leads to premature wear of the clutch plates.
      3. Keep a safe distance from the car ahead of you.
  • Air-conditioning Tips
      1. For best AC effectiveness, use Recirculation mode.
      2. Try to park your car in shade.
      3. If parked in the hot sun for long, open all the windows completely to vent the hot air out before switching ON the AC.
      4. Clean the AC filter(s) at regular intervals.

REFERRAL PROGRAM

Refer The New Age XUV500. Inspire New Stories And Stand a Chance to win big Xuv Story

It’s time to share your XUV500’s memorable experiences & invite your friends to live a life full of stories. Refer your friend and spread your XUV500 story. Whenever your referred friend purchases the New Age XUV500, you receive a gift worth Rs 5000/- (Choose from a World of Titan Gift Voucher or Flipkart Voucher)*.

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