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FAQs

Welcome to a world full of delightful rewards and experiences. Mahindra brings to you its first in category engagement program- Purple Club+, where we’ve always been inspired by your taste for the finer things. That’s why we go that extra mile to bring you a host of exclusive privileges and rewarding experiences; every single time. Because when it comes to the journey with you, every mile has to be a notch above the ordinary.

  • The members of the Purple Club+ will be treated
    to some exclusive experiences and unforgettable deals

    Purple Club
  • Accumulating points with Purple Club+
    is easy and effortless

    Purple Club

SHIELD WARRANTY

This is an optional extended warranty scheme from M&M that covers unforeseen mechanical and electrical breakdown on your all-new Mahindra XUV500. Immediately after the expiry of your original warranty, the extended warranty is activated.

Why XUV500 / XUV500 AT Shield?
  • Takes care of unexpected and non-budgeted expenses
  • Convenience of one-time payment
  • Provides better resale value for your vehicle
  • The benefits are are applicable at all M&M authorised dealerships across India
  • Shield ownership is transferable even in case your new XUV500 changes ownership
What does it cover?

Any mechanical or electrical breakdown defined by your new XUV500 dealer as a defect as per the terms and conditions of this warranty. Some of the covered items include (but are not limited to):

  • Engine Parts
  • Transmission System
  • Cooling System
  • Steering System
  • Fuel System
  • Suspension
  • Electrical System (factory-fitted)
Note: Please refer to terms and conditions for complete details When does the Mahindra XUV500 / XUV500 AT Shield start?

As soon as the original warranty expires

What are the eligibility criteria to register my XUV500 / XUV500 AT under XUV500 / XUV500 AT Shield?

Criteria mentioned below:

  • The vehicle must be covered under original warranty and should have not covered more than 3ys or 100,000Kms at the time of registration
  • 3ys or 100,000Kms at the time of registration
  • As per the maintenance schedule, the vehicle must have been maintained by an authorized M&M dealer.
  • The vehicle must be free of accidents at the time of registration.
OPTIONS Rs. GST @ 18% Amt
Option 1 : SHLD24 "XUV500 (All Variants)"
4th Year or Up to 1,20,000 kms from the date of delivery of new vehicle whichever occurs first
If opted within 60 days from the date of sale of new vehicle Rupee 13,991 Rupee 2,518 Rupee 16,510
If opted beyond 60 days but within 2 year period from date of sale of new vehicle Rupee 14,957 Rupee 2,692 Rupee 17,649
If opted beyond 2 year but within the expiry of original 3 years warranty of the vehicle Rupee 15,854 Rupee 2,854 Rupee 18,708
Option 2 : SHLD25 "XUV500 (All Variants)"
4th & 5th Year or Up to 1,50,000 kms from the date of delivery of new vehicle whichever occurs first
If opted within 60 days from the date of sale of new vehicle Rupee 20,044 Rupee 3,608 Rupee 23,652
If opted beyond 60 days but within 2 year period from date of sale of new vehicle Rupee 21,347 Rupee 3,842 Rupee 25,189
If opted beyond 2 year but within the expiry of original 3 years warranty of the vehicle Rupee 22,628 Rupee 4,073 Rupee 26,700
Option 3* : SHLD26 "XUV500 (All Variants)"
5th Year or Up to 1,50,000 kms from the date of delivery of new vehicle whichever occurs first
If opted within 60 days from the date of sale of new vehicle Rupee 16,000 Rupee 2,880 Rupee 18,880
If opted beyond 60 Days but within the expiry of original 3 years warranty of the vehicle Rupee 17,920 Rupee 3,226 Rupee 21,146
If opted beyond 3 years but within the expiry of extended 4th year shield of the vehicle* Rupee 20,608 Rupee 3,709 Rupee 24,317
Note: * This option is only applicable for vehicles which have bought 4th year shield option

Tips

  • Maintenance Tips
      1. Try to drive at a steady speed between 60 and 80 km/hr.
      2. Avoid accelerating or decelerating unnecessarily.
      3. Incorrect gearshifts can lead to an increase in fuel consumption.
      4. Keeping the leg on the clutch pedal leads to increased fuel consumption as well as damages to the clutch plate
      5. Under inflated tyres increase rolling resistance - this leads to higher fuel consumption.
      6. Keep the Air conditioner in "LO" mode (if the feature is available) whenever the ambient is not very hot.
      7. Additional weight leads to increase in fuel consumption - Remove all unnecessary weights like golf equipment etc when not required.
      8. For best fuel economy, use the recommended grade of engine oil & lubricants mentioned in the owner's manual.
      9. While at traffic signals, switch off the engine - A micro-hybrid equipped variant will do it automatically for you.
  • Safety Tips
      1. Safety starts with buckling the seat belt.
      2. Ensure all the passengers including the rear seat passengers are wearing the seat belt.
      3. We recommend that you use only genuine parts supplied by Mahindra & Mahindra.
      4. Always align top of the head restraint with the top of your head or as close to it as possible.
      5. Never use a mobile phone or personal music device while driving. This may take your focus off the road and lead to accidents.
      6. Do all preventive maintenance of your vehicle and stick to the maintenance schedule.
  • Driving Tips
      1. Always maintain speed limits & avoid sudden acceleration or deceleration.
      2. Never use the clutch pedal as a foot rest - it leads to premature wear of the clutch plates.
      3. Keep a safe distance from the car ahead of you.
  • Air-conditioning Tips
      1. For best AC effectiveness, use Recirculation mode.
      2. Try to park your car in shade.
      3. If parked in the hot sun for long, open all the windows completely to vent the hot air out before switching ON the AC.
      4. Clean the AC filter(s) at regular intervals.

REFERRAL PROGRAM

Refer The Plush New Mahindra XUV500. Inspire New Stories And Stand a Chance to win big Xuv Story

It’s time to share your XUV500’s memorable experiences & invite your friends to live a life full of stories. Refer your friend and spread your XUV500 story. Whenever a referred friend purchases the Plush New Mahindra XUV500, customers enrolled in the Purple Club+ program will be awarded 7500 points in their Purple Club+ account & customers who are not part of the program will receive a gift worth Rs 3750/- (Choose from a World of Titan Gift Voucher or Flipkart Voucher)*.

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